Effective Date: 27 December 2024
Welcome to Resinkaa! These Terms and Conditions govern your use of our website www.resinkaa.com and the purchase of products from us. By accessing or using our website, you agree to these Terms and Conditions, so please read them carefully. If you do not agree to these terms, you must not use our site or make a purchase.
1. General Information
Resinkaa is an online platform offering handmade artifacts made from Epoxy Resin and other materials. Our products are unique and crafted with care, ensuring quality and aesthetic appeal. These Terms and Conditions apply to all users, including buyers, sellers, and anyone who accesses the site.
2. User Accounts
To make a purchase on Resinkaa, you may need to create an account. When you create an account, you agree to provide accurate, current, and complete information about yourself. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Please notify us immediately if you believe your account has been compromised.
3. Orders and Payments
a) Order Process:
By placing an order on Resinkaa, you are offering to purchase the items in your cart. Orders are subject to acceptance by us, and we may refuse or cancel orders for any reason.
b) Prices and Availability:
All prices listed on our website are in [insert currency] and are subject to change without notice. While we strive to provide accurate pricing, errors may occur, and we reserve the right to correct any mistakes. In such cases, we will notify you before processing your order.
c) Payment:
We accept various payment methods, including credit/debit cards, PayPal, and others as specified on the website. You agree to pay for all products you purchase, along with applicable taxes and shipping fees.
d) Shipping:
We offer shipping services to various locations. Shipping charges are calculated at checkout based on your delivery address. We are not responsible for delays caused by third-party carriers. Please refer to our Shipping Policy for more information on shipping rates and delivery times.
4. Product Information
Resinkaa makes every effort to accurately describe the products on our website, including images, materials, and specifications. However, please note that due to the handmade nature of our products, slight variations in color, size, and design may occur. We do not guarantee that the product images or descriptions will always match the final product you receive.
5. Returns and Refunds
a) Returns Policy:
Due to the handmade nature of our products, we do not accept returns unless the item is damaged or defective upon arrival. If you receive a damaged or defective item, please contact us within [insert number of days] days of receiving your order, and we will guide you through the return process.
b) Refunds:
Refunds are issued in cases of product defects or errors on our part. Once we receive the returned item, we will inspect it and process the refund. The refund will be issued to the original payment method.
c) Exchange:
We do not offer exchanges unless the product is damaged or defective. Please refer to our Return Policy for further details.
6. Intellectual Property
All content on Resinkaa, including text, images, logos, graphics, and product designs, is the property of Resinkaa or our licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our website without express written permission from us.
7. Limitation of Liability
To the fullest extent permitted by law, Resinkaa and its affiliates, employees, or agents shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website or your purchase of products. Our total liability shall not exceed the amount you paid for the product in question.
8. Prohibited Activities
You agree not to engage in any of the following activities:
- Using our website for illegal purposes
- Uploading harmful or malicious content (viruses, malware, etc.)
- Impersonating another individual or entity
- Disrupting the functionality of our website or servers
- Violating any applicable laws or regulations
We reserve the right to suspend or terminate your account if we suspect that you have violated these Terms and Conditions.
9. Privacy Policy
Your use of our website is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information. Please read our Privacy Policy for more details.
10. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [insert jurisdiction], without regard to its conflict of law principles. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts in [insert location].
11. Changes to These Terms
We reserve the right to modify or update these Terms and Conditions at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review these terms periodically. Your continued use of the website after any modifications indicates your acceptance of the updated terms.
12. Contact Us
If you have any questions or concerns about these Terms and Conditions or need assistance with your order, please contact us:
- Email: [info@resinkaa.com]
- Phone: +91 7002266750
- Address: Lokhra, Guwahati, Kamrup Metro, Assam 781034, India
Thank you for choosing Resinkaa!