Effective Date: 27 December 2024
At Resinkaa, we value and respect the privacy of our customers. This Privacy Policy explains how we collect, use, and protect your personal information when you visit and make purchases on our website, www.resinkaa.com, or interact with us in other ways.
By using our website or making a purchase, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you use Resinkaa, we collect the following types of information:
a) Personal Information:
We collect personal information when you place an order, sign up for an account, subscribe to our newsletter, or interact with our website. This may include:
- Name
- Email address
- Shipping address
- Billing address
- Phone number
- Payment information (credit card details, PayPal, etc.)
- Purchase history
b) Non-Personal Information:
We also collect non-personal information automatically when you visit our website, including:
- IP address
- Browser type and version
- Device information
- Pages visited and time spent on the site
- Referring/exit pages
- Cookies and tracking technologies
2. How We Use Your Information
We use your information for various purposes, including:
- To process and fulfill your orders
- To communicate with you about your orders, inquiries, and updates
- To improve our website and user experience
- To personalize your shopping experience
- To send promotional emails and newsletters (with your consent)
- To provide customer support
- To comply with legal requirements and prevent fraud
3. Cookies and Tracking Technologies
Our website uses cookies and other tracking technologies to enhance your browsing experience, improve the functionality of our website, and gather analytics data. Cookies are small files stored on your device that help us remember your preferences and track website usage.
You can manage your cookie preferences through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
4. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with the following entities for the purposes described below:
- Service Providers: We may share your information with third-party service providers who assist with order fulfillment, payment processing, and marketing services.
- Legal Compliance: We may disclose your information if required by law or in response to legal requests such as subpoenas or court orders.
- Business Transfers: In the event of a merger, acquisition, or sale of Resinkaa, your information may be transferred as part of that transaction.
5. Security of Your Information
We take the security of your personal information seriously and implement reasonable physical, electronic, and administrative safeguards to protect it. However, please note that no method of transmitting or storing data is 100% secure, and we cannot guarantee absolute security.
6. Your Rights and Choices
You have the right to:
- Access and Update Your Information: You can access, update, or delete your account information at any time by logging into your account or contacting us.
- Opt-Out of Marketing Communications: You can opt out of receiving marketing emails by following the unsubscribe instructions in our emails or contacting us directly.
- Request Data Deletion: You may request the deletion of your personal data, subject to legal obligations that may require us to retain certain data.
- Cookies Preferences: You can manage your cookie preferences through your browser settings as mentioned earlier.
7. Third-Party Links
Our website may contain links to third-party websites. These external sites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of any third-party websites you visit.
8. Children’s Privacy
Resinkaa does not knowingly collect personal information from children under the age of 13. If you are a parent or guardian and believe we have collected such information, please contact us immediately so we can delete the data.
9. Changes to This Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically for any updates.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
- Email: [info@resinkaa.com]
- Phone: +91 7002266750
- Address: Lokhra, Guwahati, Kamrup Metro, Assam 781034, India
Thank you for choosing Resinkaa!